Blog & Insights

Subscription businesses often struggle to answer basic questions about recurring revenue with confidence. Subscription, invoice, and renewal data sits in separate reports, and finance teams rely on manual spreadsheets to calculate ARR, MRR, and churn before leadership meetings. By the time the numbers are reconciled, they may already be out of date.  NetSuite Subscription Metrics turns the recurring revenue data already in NetSuite into interactive dashboards. In this blog, we...

In Episode 8 of our Customer Engagement Reimagined: Practical Innovation for the Modern CRM series, we explored Journey Orchestration That Actually Works, and how organizations are designing customer journeys that adapt to behavior instead of running on fixed schedules. This month, we turn that same lens inward, toward the richest and most honest source of customer signal most organizations already own: the product itself.    Your Product Is Your Most...

Every ERP vendor talks about AI. Acumatica is one of the few actually delivering it. AI Studio is now generally available, and AI Assistant is rolling out through Acumatica's Managed Availability program ahead of full availability at the 2026 R2 launch — giving manufacturers, distributors, and project-based businesses genuine AI capability built directly into the system they already run on.  Logan Consulting has spent months testing these tools firsthand in Acumatica's demo...

When warehouse, production, and reporting run on separate systems, every handoff creates a gap. Inventory counts drift from what is actually on the shelf, production teams wait on material no one can locate, and leaders make decisions from outdated reports. For manufacturers and distributors, those gaps lead to higher costs, wasted material, and missed shipments.  Connecting warehouse and production processes in NetSuite, often alongside partner solutions, allows organizations to follow product from...

Order delays and inventory shortages are rarely a surprise by the time they reach a customer. In most cases, the warning signs were already sitting in the data: a shipment date that had already passed, an item quietly dropping below its reorder point, a purchase order that never confirmed. The problem usually isn't a lack of data. It's that nobody was set up to see it in time.  For NetSuite users, saved searches are...

Many midmarket organizations run Microsoft Dynamics 365 Sales to manage their pipeline and Microsoft Dynamics 365 Business Central to manage financials, inventory, and order fulfillment. On their own, both platforms work well. The challenge is that they don't share data automatically, so sales and finance teams often end up working from two different pictures of the same customer.  That gap shows up in small but costly ways: a rep who...

Managing physical assets effectively is about much more than keeping equipment running. For manufacturers and asset-intensive organizations, asset management begins long before a machine is installed and continues throughout its useful life. A capital project may involve planning a new production line, purchasing equipment, installing utilities, commissioning machinery, and bringing the asset into production. Once operational, that same asset requires spare parts, preventive maintenance, corrective repairs, inspections, labor, purchasing, and...

Microsoft Dynamics 365 Insight Logan Consulting | Technical guide by Craig Leska | September 2026 Lifecycle administration is shifting from Lifecycle Services to the Power Platform admin center. Microsoft is changing where and how Dynamics 365 Finance and Supply Chain Management environments are provisioned. As lifecycle administration moves from Lifecycle Services toward the Power Platform admin center, implementation teams need to think beyond a different portal and a new set...

Custom development is often the slowest part of getting real value out of a NetSuite investment. Most midmarket companies need built-to-fit functionality at some point: a custom approval workflow, a specialized invoicing form, a unique reporting dashboard. Building those customizations has traditionally required specialized SuiteScript developers who understand NetSuite's specific coding rules, and that expertise isn't always easy to find or scale.      When companies try to speed this work...

In Episode 7 of our Customer Engagement Reimagined: Practical Innovation for the Modern CRM series, we explored how organizations are transforming customer service from reactive support to proactive engagement. This month, we shift our focus to marketing and customer engagement, examining how organizations are moving beyond disconnected campaigns and toward orchestrated customer journeys that adapt in real time to customer behavior.    From Campaigns to Connected Experiences For years, marketing...