Our clients leverage the LSC to efficiently resolve those inevitable issues that arise with any ERP system. With this service, you’ll have peace of mind knowing you can expect a timely yet detailed solution to your system issues by a team that knows your environment well.
Microsoft Dynamics 365 for Finance, Supply Chain Management, and Dynamics AX Support Overview
We offer our clients a range of Help Desk services. Most notable are:
ERP Application Support
The LSC Team provides our clients with timely, accurate, and informative Help Desk Support for your day-to-day issues with Microsoft Dynamics 365 for Finance, Supply Chain, Dynamics AX, and peripheral technologies like Microsoft SQL, and 3rd Party Products.
System Health Check
Stay proactive, not reactive. With regularly scheduled Dynamics Health Checks, we will identify areas of concern and provide Microsoft’s published best practices. Our client’s focus on growing their business instead of spending time dealing with irritating system malfunctions.
In our experience there are many company initiatives that go beyond a typical support request yet are smaller in scope than a full implementation. We have you covered. After an initial discovery session, our team can provide a quick turnaround on a project timeline and cost estimate.
Streamline Business Processes
We design and implement processes based on our proven best practices in different industries. Our goal is to provide our clients with the necessary tools to recognize a competitive advantage and act on these opportunities for improvement. Let us help you find the right plan to best maximize your return on investments and increase EBITDA.
Let’s have a talk! We want to get to know you and your business and you will undoubtedly want to know more about us. If at the end of the discussion we mutually agree it’s a good fit then we will work to establish a support model tailored specifically for your needs.
Determine the Right Support Plan
Based on what we have learned about your organization and system, we will mutually agree on a support plan that works best for your business.
The Logan Solution Center Portal
Our clients have access to our Solution Center Portal to create, maintain, and review the status of open issues. If you already have a ticketing system, that’s great, we can work with your system as well.