Logan Solution Center

 

The Logan Solution Center (LSC) is a dedicated Help Desk service that provides quick and easy assistance with everyday issues for Microsoft Dynamics 365 for Finance, Supply Chain Management, and Dynamics AX.

Our clients leverage the LSC to efficiently resolve those inevitable issues that arise with any ERP system. With this service, you’ll have peace of mind knowing you can expect a timely yet detailed solution to your system issues by a team that knows your environment well.

Microsoft Dynamics 365 for Finance, Supply Chain Management, and Dynamics AX Support Overview

We offer our clients a range of Help Desk services. Most notable are:

Support

Microsoft Dynamics Application Support

The LSC Team provides our clients with timely, accurate, and informative Help Desk Support for your day-to-day issues with Microsoft Dynamics 365 for Finance, Supply Chain, Dynamics AX, and peripheral technologies like Microsoft SQL, and 3rd Party Products.

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System Health Check

Stay proactive, not reactive.  With regularly scheduled Dynamics Health Checks, we will identify areas of concern and provide Microsoft’s published best practices.  Our client’s focus on growing their business instead of spending time dealing with irritating system malfunctions.

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Project Estimates

In our experience there are many company initiatives that go beyond a typical support request yet are smaller in scope than a full implementation. We have you covered. After an initial discovery session, our team can provide a quick turnaround on a project timeline and cost estimate.

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Streamline Business Processes

We design and implement processes based on our proven best practices in different industries.  Our goal is to provide our clients with the necessary tools to recognize a competitive advantage and act on these opportunities for improvement Let us help you find the right plan to best maximize your return on investments and increase EBITDA. 

Want to Learn More?

At Logan Consulting we aim to supply high quality assistance in the most time efficient way. In order to do this, LSC breaks down the process using a quick 4-step method:

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Initial Discovery

Let’s have a talk!  We want to get to know you and your business and you will undoubtedly want to know more about us.  If at the end of the discussion we mutually agree it’s a good fit then we will work to establish a support model tailored specifically for your needs.

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Determine the Right Support Plan

Based on what we have learned about your organization and system, we will mutually agree on a support plan that works best for your business.

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The Logan Solution Center Portal

Our clients have access to our Solution Center Portal to create, maintain, and review the status of open issues.  If you already have a ticketing system, that’s great, we can work with your system as well.

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Monthly Reports

Our clients are provided monthly reports detailing all of your support issues and project requests.  These reports can be used to adjust your support plan at any time.

Have a problem you are trying to solve?

Before we ever enter into an agreement, we’ll start with a conversation about your pain points and see if we think we can help you.

Schedule A Free Consultation ›

Client Testimonials

Jeremy Noble

VP, Information Services, ATMC

We knew that a project with the size and scope of a conversion from Microsoft Dynamics AX to Dynamics 365 for Finance and Supply Chain Management would be very challenging… Read More ›

Chris Siwiec

Director, Information Technology, FONA International Inc.

Logan Consulting has provided us with functional and technical support for our Dynamics AX 2012 environment since 2014. We value their partnership with us because their team responds quickly and… Read More ›

Keith Onchuck

Chief Information Officer, Ozinga

Logan Consulting’s team is responsive and easy to work with, offering a vast knowledge base that helps us to understand and efficiently resolve our business/software issues while leveraging our Microsoft… Read More ›