Microsoft Dynamics 365 for Sales (formerly Microsoft Dynamics CRM) is part of the Dynamics 365 suite of products, which includes Service, Business Central, Finance and Operations, Professional Service Automation, and Field Service. Each suite or app can be licensed separately and provides organizations the tools to successfully improve sales and marketing, integrate systems, and provide effective customer service. Microsoft CRM is easy to use, convenient, and a cost effective way for companies to improve their interactions with clients and customers. The use of Microsoft Dynamics CRM can not only meet company needs, but also improve the way you do business.
Benefits & Features of Microsoft Dynamics 365 Sales
Complete view of sales pipeline
Tight integration to the Microsoft Office allowing users to stay in Outlook and still access Dynamics 365 Sales information
360 degree view and single source of the truth for all customer, prospect and lead information
Excellent reporting functionality that allows the users to gather information and assess situations in real time.
One system for the sales team to use reducing wasted time on email and updating Excel workbooks
Complete mobile experience for phones and tablets
Why Dynamics 365 Sales?
Microsoft Dynamics 365 Sales tends to best suit the needs of organizations with:
|Greater than 20 employees|
|More than $10M in revenue|
|Desire to streamline sales processes and improve customer experiences|
|Comfortable in a cloud environment|
Microsoft Dynamics 365 Sales is a great fit for a number of industries, including: