Microsoft Dynamics 365 Partner

Chicago-based Microsoft experts providing Dynamics CRM/Dynamics 365 Sales implementation, customization, upgrades & support.

Microsoft Dynamics 365 for Sales (formerly Microsoft Dynamics CRM) is part of the Dynamics 365 suite of products, which includes Service, Business Central, Finance and Operations, Professional Service Automation, and Field Service. Each suite or app can be licensed separately and provides organizations the tools to successfully improve sales and marketing, integrate systems, and provide effective customer service. Microsoft CRM is easy to use, convenient, and a cost effective way for companies to improve their interactions with clients and customers. The use of Microsoft Dynamics CRM can not only meet company needs, but also improve the way you do business.

Benefits & Features of Microsoft Dynamics 365 Sales

Complete view of sales pipeline

Tight integration to the Microsoft Office allowing users to stay in Outlook and still access Dynamics 365 Sales information

360 degree view and single source of the truth for all customer, prospect and lead information

Excellent reporting functionality that allows the users to gather information and assess situations in real time.

One system for the sales team to use reducing wasted time on email and updating Excel workbooks

Complete mobile experience for phones and tablets

Why Dynamics 365 Sales?

Microsoft Dynamics 365 Sales tends to best suit the needs of organizations with:

	Greater than 20 employees
	More than $10M in revenue
	Desire to streamline sales processes and improve customer experiences
	Comfortable in a cloud environment

Microsoft Dynamics 365 Sales is a great fit for a number of industries, including:

	Manufacturing
	Distribution
	Professional Services
	Financial Services

Is Dynamics 365 Sales right for your organization?

Trying to determine the right CRM solution for your business? Logan Consulting works with organizations to follow a clearly defined process for exploring opportunities, understanding options and making the best purchase decision.

Learn more about our process ›

Who We Help

Printing Company – Microsoft CRM

Our client now enjoys a 360 degree view of customer interaction on both inside sales and outside sales. Putting the quoting process within CRM allows them to capture these customer touch points, and provides analytics that were not possible previously. Every quote request coming from email or the web site is now tracked inside of Microsoft CRM.

View Case Study ›

Financial Advisory Firm – Professional Service Organization

CRM users went from 12 to over 40. Processing time reduced from 40-80 hours a month to 8 hours a month. Allowed for deeper customer analyzation and insight. Discovered and corrected over $30,000 in errors within the first year. Reduced stress for all employees involved in the reconciliation process.

View Case Study ›

Pushpa Gowda

Global CRM System Program Manager, Jones Lang LaSalle

Logan Consulting has been an invaluable resource in helping us launch Microsoft Dynamics CRM around the world! From training documentation to providing data migration processes and solutions, Logan has proven… Read More ›

Sanjay Reddy

Director, Information Technology, SunCoke Energy

Logan Consulting has done an excellent job of supporting our users and improving our use of Microsoft Dynamics GP. Their resources are high caliber people who can make a quick… Read More ›