Microsoft Dynamics 365 Field Service addresses the needs of organizations who have a workforce that is mobile. Dynamics 365 Field Service allows companies to manage sales people, technicians, trainers or other key personnel as they interact with client and prospects outside the office. By properly managing field service representatives from your organization, you can drive efficiency and improve customer satisfaction.
Logan Consulting can help with project leadership, project management, implementation, configuration, interfaces, upgrades & support. Logan Consulting has almost 30 years of experience in ERP for professional services with additional experience and expertise in manufacturing, distribution, financial services, professional services and not-for-profit verticals.
Benefits & Features of Microsoft Dynamics 365 Field Service
Engage with customers at the right time and in the right place
Set, track and report on appointments on a mobile device
Determine the most efficient route for your field service team
Optimize utilization of resources
Provide field service representatives with a 360 degree view of the customer before they met with them
Identify gaps in coverage and client interactions
Why Dynamics 365 Field Service?
Dynamics 365 Field Service tends to best suit the needs of organizations with:
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More than $10M in revenue |
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Greater than five field service representatives |
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Desire to plan field representatives to optimize scheduling |
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Need to manage a team to drive on time and productive field based appointments |
Dynamics 365 Field Service is a great fit for a number of teams, including:
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Distributed Sales Teams |
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Dispatchers and Technicians |
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Route Drivers and Delivery Teams |
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Installation Teams |
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