Microsoft Dynamics 365 Field Service Partner

Leverage Logan Consulting’s Microsoft Dynamics D365 Field Service expertise to help understand your business needs and design a business process-based solution to drive inefficiency and costs out of your business while preserving your competitive advantages.  Chicago-based with global reach.

Microsoft Dynamics 365 Field Service addresses the needs of organizations who have a workforce that is mobile. Dynamics 365 Field Service allows companies to manage sales people, technicians, trainers or other key personnel as they interact with client and prospects outside the office. By properly managing field service representatives from your organization, you can drive efficiency and improve customer satisfaction.

Logan Consulting can help with project leadership, project management,  implementation, configuration, interfaces, upgrades & support. Logan Consulting has almost 30 years of experience in ERP for professional services with additional experience and expertise in manufacturing, distribution, financial services, professional services and not-for-profit verticals.

Benefits & Features of Microsoft Dynamics 365 Field Service

icon chat bubble

Engage with customers at the right time and in the right place

mobile phone

Set, track and report on appointments on a mobile device

map

Determine the most efficient route for your field service team

Customization

Optimize utilization of resources

icon synchronize

Provide field service representatives with a 360 degree view of the customer before they met with them

person magnifying glass

Identify gaps in coverage and client interactions

Why Dynamics 365 Field Service?

Dynamics 365 Field Service tends to best suit the needs of organizations with:

checkbox More than $10M in revenue
checkbox Greater than five field service representatives
checkbox Desire to plan field representatives to optimize scheduling
 checkbox Need to manage a team to drive on time and productive field based appointments

Dynamics 365 Field Service is a great fit for a number of teams, including:

checkbox Distributed Sales Teams
checkbox Dispatchers and Technicians
checkbox Route Drivers and Delivery Teams
checkbox Installation Teams

Have a problem you are trying to solve?

Before we ever enter into an agreement, we’ll start with a conversation about your pain points and see if we think we can help you.

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Dynamics 365 Field Service Case Studies

A family office recently diverged from its larger family office and needed to install its own ERP system as well as transfer over all existing data. Logan Consulting helped the client determine the best ERP solution for their needs, trained all users on how to successfully navigate the system, and aided in integrating all old and existing data into the new software.