Relational Tables in Dynamics 365 Sales 

Posted on: March 14, 2024 | By: Page Wildridge | Microsoft Dynamics CRM

Dynamics 365 Sales is a powerful customer relationship management (CRM) tool that helps businesses manage their sales processes efficiently. One of the key features that sets Dynamics 365 Sales apart is its use of relational tables to store and manage data. Relational tables are a fundamental concept in database management. Understanding how they work in Dynamics 365 Sales can greatly enhance your ability to utilize the platform effectively.  What are...


Top 5 Benefits of Dynamics CRM Marketing

Posted on: March 6, 2024 | By: Page Wildridge | Microsoft Dynamics CRM

Microsoft Dynamics CRM is a popular tool for businesses to grow relationships with their clients while making new connections. The CRM comes with marketing tools that can help you strengthen your business. In this blog, we will discuss the top five benefits of Dynamics CRM Marketing and what the features can do for you.   1. One Unified Set of Data When companies are working with a lot of data,...


Logan Consulting 2023 Bob Scott Award Winners

Posted on: March 4, 2024 | By: Page Wildridge | Microsoft Dynamics CRM, Acumatica, Microsoft Dynamics Business Central

Logan Consulting has been selected for the Bob Scott’s VAR Stars for 2023! This is the 10th straight year Logan Consulting has been part of Bob Scott’s VAR Stars. We are thrilled to be a part of the 100 mid-market financial software businesses chosen for the award. Above all, the award emphasizes our continued commitment to our clients both over the past year, and over the 30 years we have...


Improving Customer Service with Microsoft Dynamics CRM

Posted on: February 5, 2024 | By: Page Wildridge | Microsoft Dynamics CRM

Microsoft Dynamics CRM is a popular tool for small to mid-market businesses looking to improve their customer service. In this blog, we will discuss the top five biggest service reasons our clients have switched to Microsoft Dynamics CRM. 1. Increased Visibility Today, most organizations keep their customer feedback in various different places. Individual Email accounts or a general email account are quite common. Typically, when there is a customer service...


Top Five Reasons Companies Implement Microsoft Dynamics CRM

Posted on: January 24, 2024 | By: Page Wildridge | Microsoft Dynamics CRM

Microsoft Dynamics CRM is an extremely powerful tool for your business to grow your relationship with your clients and drive sales. In this blog, we will discuss the top five biggest reasons our clients have switched to Microsoft Dynamics CRM. While our five reasons may seem simple, it is amazing what these features can do for your company. 1. Organization of your Account and Contact Information While some may underestimate...


Bulk Delete in Microsoft Sales: Video Tutorial

Posted on: January 4, 2024 | By: Page Wildridge | Microsoft Dynamics CRM

If you are a Microsoft Sales user, you may have struggled with importing several files incorrectly into the software. If this issue has frustrated you in the past, there is an easier way to get rid of the files all at once. You can bulk delete the incorrect files in just a few clicks. Check out this video below for a step-by-step tutorial from a Logan expert:  [embed]https://www.youtube.com/watch?v=yBEP-xak3Z4&t=7s[/embed] Next Steps ...


Key Components of Microsoft Marketing: Video Tutorial

Posted on: January 4, 2024 | By: Page Wildridge | Microsoft Dynamics CRM

Microsoft’s Marketing module allows you to foster a great relationship with your clients, while providing the best support to your sales team. You can utilize the module to leverage the data you know about your clients to make a more meaningful impact on your sales. Additionally, you can change how you interact with each of your clients to generate more leads and drive business. To learn more about the key...


Advanced Features of Dynamics 365 Customer Service

Posted on: January 3, 2024 | By: Page Wildridge | Microsoft Dynamics CRM

Dynamics 365 Customer Service is a powerful tool for your business to improve your relationship with your clients. In case you missed it, we just posted a blog covering the more basic features within 365 Customer Service. Check it out here. In this blog, we will go over more advanced features that you can use within Dynamics to take your customer service to the next level.  Resource Scheduling Dynamics 365...


3 Great Features within Dynamics 365 Customer Service

Posted on: January 2, 2024 | By: Page Wildridge | Microsoft Dynamics CRM

Dynamics 365 Customer Service is a powerful tool for your business to increase client satisfaction. The application will allow your team to provide more cohesive and quicker support to each of your customers. At the same time, you can use the software to obtain more knowledge about your customer base. In this blog, we will discuss three of the main features within Dynamics 365 Customer Service that your business can...


The Power of Dynamics 365 Sales: Video Tutorial

Posted on: December 19, 2023 | By: Page Wildridge | Microsoft Dynamics CRM

Microsoft Dynamics 365 Sales is an excellent tool to help strengthen your business and increase your overall productivity. Dynamics Sales has several important features that your company can take advantage of. The tools within Dynamics Sales can help you foster a strong relationship with your clients, take action faster, and close deals quicker.  If you are interested in getting the most out of the software, check out the video below...