Microsoft 365 Copilot Capabilities for Microsoft Dynamics 365 Supply Chain Management: Part 2 of 3

Posted on: November 15, 2023 | By: Fred Liu | Microsoft Dynamics AX/365, Microsoft Dynamics Manufacturing

Have you encountered this scenario before?

Imagine a sudden spike in demand for your company’s products. Demand Planning responds immediately, triggering automatic purchase orders to vendors. However, some vendors fail to fulfill their commitments despite the updated orders being underway. This is where Microsoft 365 Copilot in Dynamics 365 Supply Chain Management (D365) becomes essential. If you missed the first blog, read more about Copilot capabilities for D365 Supply Chain Management here.

Copilot for Supply Chain Management:

Copilot guides users to the Confirmed Purchase Orders workspace to check the current status. It identifies potential vendor changes and their effects. Copilot offers practical solutions, from reallocating resources to finding new vendors, simplifying the search for alternatives.

A single click provides users with suggestions, enabling purchasers to make quick, well-informed decisions. Wondering how to integrate these alternatives into your production order? Copilot explains it clearly, step by step, making the process transparent and even executing these steps for the user. This innovation in D365 enhances supply chain teams’ productivity, collaboration, and performance with conversational assistance, helping them find the best course of action.

Operational Agility:

With global supply chain disruptions, operational agility is more crucial than ever. Copilot and D365 Supply Chain Management enable organizations to adapt to changing customer demands by quickly planning production and distribution.

Managing customer demands amidst supply chain uncertainties can be challenging, but Copilot and D365 keep you in sync with your suppliers, ensuring you’re never out of stock. It allows for rapid response in critical situations, identifying and addressing costly issues early. Partners can collaborate to maintain healthy inventory levels and effectively manage risks.

Suppliers can leverage Copilot’s AI-driven news module to identify key events affecting logistics, such as weather or geopolitical changes. They can assess these events based on an AI-generated severity score, creating a list of impacted partners and their status. This information helps suppliers confirm order dates and quantities with their partners, based on the insights gained.

Next Steps:

If you want to learn more about Microsoft 365 Copilot Capabilities in Microsoft Dynamics 365 Supply Chain Management, contact us here to learn how we can help you grow your business. You can also email us at or call (312) 345-8817.

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