Infolog when deleting a terminated employee in Microsoft Dynamics AX 2012

Posted on: November 16, 2016 | By: Jarrod Kraemer | Microsoft Dynamics AX/365

Authored by: Dave Occhionero

While on site at a client I noticed an issue when the security team tried to delete a user’s AX account.  The following message was displaying upon clicking the delete button from System administration>Common>Users.  This message is not very clear and may cause confusion for some who are in charge of security.

 

The first place to look will be in the AOT.  Open up the AOT and navigate to the EventCompanyRule table.  If the user is in this table, select the record from the table and delete it.   This will not impact anything else, but as always please test in a test or sandbox environment before executing in production.

The error exists when a user has alerts in a number of companies.  Once the records have been deleted, the security admin should be able to delete the user from the system. 

For additional information please feel free to reach out to us at info@loganconsulting.com or (312) 345-8817.

All the best!

Logan Consulting
www.loganconsulting.com

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