D365 F&SCM for retail, unified across every channel.
Retailers sell everywhere and need one view of inventory, customers, and margin. As a Microsoft Dynamics 365 implementation partner, we implement D365 F&SCM to unify stores, e-commerce, inventory, and financials, so every channel works from the same data.
Where retail systems break down
Separate channel systems fragment inventory, customers, and margin.
Siloed channels
Point of sale, e-commerce, and the back office run on separate systems with separate inventory.
Inaccurate omnichannel inventory
Customers see stock that is not really available, or miss stock that is.
Fragmented customer view
Purchase history is split across channels, weakening loyalty and service.
Slow, manual reporting
Margin and performance by channel and product take days to assemble.
How D365 F&SCM supports retail
We connect selling channels to one inventory, customer, and finance system.
D365 F&SCM modules and controls for retail
The specific Microsoft Dynamics 365 Finance and Supply Chain Management modules and controls we put in place for retail businesses.
Commerce (POS & eCommerce)
Unified point-of-sale and online storefront on one platform.
Inventory Management
Real-time stock visibility across stores, warehouses, and channels.
Merchandising
Product assortments, pricing, and promotions managed centrally.
Customer Loyalty
Loyalty programs and customer profiles shared across channels.
Retail Financials
Store-level and channel-level P&L rolled into one general ledger.
Contemporary shopping mall with stores
Compliance and controls we configure
- Omnichannel inventory accuracy: One inventory record shared by POS, e-commerce, and fulfillment.
- Price and promotion consistency: Centrally managed pricing enforced at every register and storefront.
- PCI-aware payment processing: Payment connectors built for retail compliance requirements.
Outcomes we help retail teams move
The operational and financial results our retail clients see when D365 F&SCM replaces disconnected systems and spreadsheets.
Unified customer view
Purchase history follows the customer across every channel.
Accurate omnichannel stock
Buy-online-pickup-in-store and ship-from-store work reliably.
Faster reporting
Channel and product performance visible in near real time.
Consistent pricing
Promotions and pricing changes apply everywhere at once.
A proven path for your Retail rollout
Every Logan Consulting engagement follows the same disciplined, six-step methodology, refined over three decades of ERP delivery.
Scoping and Planning
Goals, scope, timeline
Project Team Training
Your team learns D365 F&SCM
Design
Solution blueprint
Configuration & Development
Build, integrate, migrate
Validation & Testing
Validate real scenarios
Launch
Go live with support
Shopping carts in store aisle
Frequently asked questions
Can D365 F&SCM run our point-of-sale?
Does it support buy-online-pickup-in-store?
Can we manage loyalty programs?
How is store-level performance reported?
Reviewed by the Logan Consulting ERP team
Backed by 33+ years of ERP delivery and senior, US-based consultants across Microsoft Dynamics 365, NetSuite, Acumatica, QAD, and SAP.
The Logan Consulting keys to customer success
Logan Consulting’s success is driven by exceeding our clients’ objectives. We start each engagement by understanding a company’s unique business needs, then develop customized solutions just right for them. We seek to:
Leverage standard software functionality, minimizing timely and costly customizations.
Promote knowledge transfer so our clients gain expertise and self-sufficiency.
Prescribe and execute solutions that are needs-based.
Be straightforward, disciplined, agile.
See it in practice
Read how Logan Consulting has helped manufacturers and other ERP clients solve real problems, and hear directly from clients about the engagement.
Related D365 F&SCM resources
Let’s find the right D365 F&SCM path for your business
Talk with a senior, US-based consultant about where you are today and the most direct route to value, with no pressure and no offshore hand-offs.
Two North Riverside Plaza, Suite 1440, Chicago, IL 60606 · 312-345-8800 · info@loganconsulting.com
