EDI/B2B - Logan Consulting (services update)
EDI / B2B integration

EDI that keeps your supply chain moving and your ERP in sync.

Logan Consulting delivers comprehensive, effective, and efficient EDI solutions across industries and ERP platforms. As a trusted EDI provider, we match you with the solution that fits today’s requirements and your future growth.

Talk to an EDI expert Explore services

Business first. Connected end to end.

How your data flowsIntegration overview

Trading partners

  • Retailers
  • Distributors
  • Suppliers
  • 3PLs & carriers
  • Storefronts

EDI & API layer

EDI + API
  • Connectivity
  • Translation & mapping
  • Routing
  • API integrations

Your ERP

  • Sales orders
  • Purchasing
  • Shipping
  • Invoicing
Illustrative order-to-cash exchange

Illustrative integration flow, not a live client transaction feed.

Across your ERP ecosystem
QADDynamics 365NetSuiteAcumaticaSAP
Upcoming webinar · October 14

The hidden cost of getting EDI wrong

Join Logan Consulting and TrueCommerce for a practical look at the costs that build up quietly when EDI compliance gaps go unnoticed. A single late or incorrect transaction can affect customer relationships, cash flow and margins well beyond the EDI team.

Our panel will share real-world examples and discuss how to find and close gaps before your trading partners do.

OTIF penaltiesRetailer chargebacksASN timing & accuracyInvoice mismatchesRevenue leakage
Register for the webinar (opens in a new tab) Questions? Talk to our EDI team
How we help

The right EDI solution is the next step to a more efficient supply chain.

We look at EDI from the business side first, so the technology supports how you actually sell, buy, ship and bill.

01

A business-centric view

Understand what your EDI solution should do for your growing business, not just what it does today.

02

Streamlined processes

Pinpoint your supply chain pain points and align EDI to cleaner, simpler processes.

03

Better supplier ratings

Automate key transactions so you meet partner requirements consistently and protect your scorecards.

04

End-to-end visibility

See every order-to-cash and procure-to-pay transaction clearly, from purchase order to payment.

EDI today

From 1960s shipping standard to modern B2B backbone

Electronic Data Interchange began in the 1960s to make shipping supply chains more efficient. It has since grown into a widespread business-to-business tool, and today’s EDI increasingly works alongside APIs that connect businesses, storefronts, shipping carriers and more.

A typical order-to-cash exchange we automate

850
Purchase order · Partner → you

The exchange begins with a purchase order from your trading partner.

Each document lands directly in your ERP, with no rekeying and fewer chargebacks.

EDI/B2B services

Support at every stage, from strategy to day-to-day operations

Strategic Planning

Logan has a long history of strategic technology consulting, and EDI is no exception. We help you understand where you are, put a cost on what isn’t working, and set a clear path before you invest.

Our strategic services

Assess

  • EDI readiness & current-state assessmentDiscovery interviews and gap analysis across partners, documents, maps and workarounds.
  • Business case & cost of inefficiencyQuantify chargebacks, penalties, manual effort and errors to show the ROI.
  • Compliance & scorecard improvementFind and fix the root causes behind partner scorecard hits.

Plan

  • EDI roadmap & target-state designA phased plan for which partners and documents to automate, and how.
  • ERP transition planningMap inventory, cutover sequencing and partner re-certification for ERP moves.
  • Modernization & AI readinessWhere cloud platforms, APIs and AI-assisted exception handling fit.

Select

  • Solution & provider selectionRequirements, vendor shortlist, scripted demos and total-cost comparison, with vendor-neutral guidance from a firm that knows the leading EDI providers.

Organize

  • Trading partner onboarding playbookPartner tiers, standard onboarding steps and a single source of requirements.
  • EDI organization & governanceBuild or restructure the team, support model, SLAs and change control.
  • Visibility & monitoring strategyDashboards, alerts and KPIs for order-to-cash and procure-to-pay.

Best for: growth plans, ERP changes, a provider switch or a new EDI team.

Discuss strategic planning

Assessments

Rapid growth, stretched resources, inefficient processes or limited EDI knowledge make EDI painful and costly. Our focused assessments pinpoint what is wrong, what it costs, and what to fix first, each ending in a clear set of findings and recommendations.

Our assessment services

Operations

  • EDI health checkA fast scored review of errors, failed or late transactions and reprocessing, with quick wins.
  • Chargeback & compliance auditTrace penalties and deductions to root causes and size what is recoverable.
  • Manual effort & process assessmentMeasure rekeying, workarounds and exception handling in hours and FTEs.
  • Organization & skills assessmentRoles, coverage, documentation, handoffs and single points of failure.

Technology

  • Trading partner & transaction inventoryCatalog every partner, document, version, connection and map.
  • ERP integration assessmentHow EDI data flows in and out of QAD, D365, NetSuite and more, and whether it will survive an upgrade.
  • Map & translation quality reviewSpot brittle maps, weak error handling and missing validation.
  • Security & connectivity reviewProtocols, certificates, credentials and backup and recovery.

Decision support

  • Provider & platform fit assessmentYour provider or toolset against volume, growth, support and cost, ending in a stay, renegotiate or switch recommendation.
  • Readiness assessmentA targeted check before an ERP go-live, a major new partner, an acquisition or peak season.

Best for: teams that know something is wrong but not where to start, or face a big change.

Discuss an assessment

Managed Services

Whether you are implementing EDI for the first time, migrating to a new solution or simply need it to run reliably, our consultants build, onboard and operate your EDI, managed with Logan’s proven project methodology.

Our managed services

Implement

  • Full EDI implementationRequirements, provider setup, mapping, ERP integration, partner testing and go-live.
  • Migration & upgrade deliveryRe-mapping, parallel testing, partner cutover and re-certification with minimal disruption.
  • EDI project managementOne accountable lead coordinating your provider, partners, IT and business teams.

Onboard & build

  • Trading partner onboardingRepeatable requirements, mapping, testing and certification on a predictable timeline.
  • Map development & maintenanceNew maps, plus updates as partners change guidelines, versions or requirements.
  • Transaction automationAutomate orders, ship notices, invoices and acknowledgments in your ERP for faster order-to-cash.

Operate

  • Monitoring & exception managementDaily oversight that catches failures, rejections and missing acknowledgments before partners do.
  • Partner compliance managementTrack requirement changes and scorecards to stay ahead of chargebacks.
  • Connectivity managementAS2, SFTP, VAN and API connections, certificate renewals and partner changes.
  • Reporting & service reviewsRegular reports on volumes, error trends, onboarding and compliance, with recommendations.

Best for: new implementations, migrations, growing partner networks and teams that want EDI run for them.

Discuss managed services

Staff Augmentation

Skilled EDI people are critical to any EDI solution. Our experienced consultants around the globe join your team, work under your direction and scale up or down as your needs change.

Roles & coverage we provide

Day-to-day operations

  • EDI coordinatorMonitor transactions, resolve exceptions, follow up with partners and support customer service and the warehouse.
  • Onboarding specialistWork through your backlog of new trading partners, from requirements to go-live.
  • Backfill coverageKeep EDI running through turnover, leave or an open position.

Technical expertise

  • EDI analyst / mapperBuild and update maps, interpret partner guides, and test and certify documents.
  • EDI integration developerERP imports and exports, custom logic, APIs and data fixes in QAD, D365, NetSuite and more.

Leadership & scale

  • EDI project manager / business analystCoordinate teams, providers and partners through migrations, upgrades and rollouts.
  • Fractional EDI leadSenior part-time leadership to set priorities, mentor staff and manage your provider.
  • Peak & project surgeExtra capacity for peak season, major partner launches or an ERP go-live.
  • Knowledge transfer & enablementDocument processes, reduce reliance on a single expert and train your team to take over.

Best for: coverage gaps, peak seasons, big projects or a lean internal team.

Discuss staff augmentation

Ongoing Support

When an EDI issue goes beyond first-line support, Logan’s consultants step in. We resolve complex connectivity, translation and ERP integration problems, find the root cause, and help your team prevent it from happening again, under flexible agreements sized to your needs.

Tier 2 expert support

Expert escalation & resolution

  • Tier 2 escalation supportYour internal team or EDI provider escalates the issues they can’t resolve to our EDI consultants.
  • Root-cause analysisFind why a problem keeps happening, whether in the map, partner setup, connection or ERP.
  • Complex troubleshootingIssues that span systems, like orders that translate correctly but post wrong in the ERP.
  • Provider & partner liaisonWork directly with your EDI provider and partners’ technical teams to resolve cross-company issues.

What we support

  • ConnectivityPersistent AS2, SFTP, VAN and API issues, certificates and partner connection changes.
  • Translation & routingMap logic errors, version mismatches, partner guideline changes and routing rules.
  • ERP application connectionImport and export failures, data mismatches and post-upgrade issues in QAD, D365, NetSuite and more.
  • Small enhancements & changesMap adjustments, new documents for existing partners and business-rule updates.

Agreements & enablement

  • Flexible support agreementsHour blocks or retainers sized to your EDI volume and needs.
  • Knowledge transfer to your teamDocumented resolutions so your first-line team can handle similar issues next time.
  • Periodic support reviewsEscalation trends, recurring issues and recommendations for permanent fixes.

Best for: teams that run EDI in-house or through a provider and need expert backup.

Discuss ongoing support
EDI for your ERP

One firm for your ERP
and your EDI

Our EDI team works hand-in-hand with Logan’s ERP practices, so integrations are designed around how your system is actually configured.

SAP

SAP

Integrate EDI with SAP sales, purchasing and logistics processes.

SAP services
Client results / case studies

EDI outcomes our clients count on

All Logan case studies
AutomotiveQAD MFG/PRO

Connecting an automotive supplier’s trading network

Disconnected legacy systems meant repeated data entry and fragmented processes. Logan’s QAD implementation included supplier- and customer-side EDI processing integrated with Sterling Gentran.

Published ERP implementation with EDI integration.Read the story
Dedicated EDI resource

Your next step starts with a clearer picture.

Looking for a dedicated EDI whitepaper? Connect with our team to discuss your integration priorities and available resources.

EDI strategyTrading partnersERP integration
Ask about the EDI whitepaper Whitepapers & reports

Contact our EDI team for whitepaper availability.

EDI insights

Latest from our EDI team

Follow our EDI insights, with new articles appearing as they’re published.

View all EDI articles

Selected EDI reading. Visit the EDI archive for all articles.

Let’s move forward

Ready to improve your EDI?

Tell us about your trading partners, your ERP and where things break down. We’ll recommend a practical next step.

Email our EDI team Contact an expert
EDIInfo@loganconsulting.com312-345-8800
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