Activating Account Structures in Dynamics 365 for Finance and Operations

Posted on: December 10, 2018 | By: Jarrod Kraemer | Microsoft Dynamics AX/365

Authored by: Chris Rusing

 

One of the most important pieces of configuration in your D365FO environment is account structures.  These forms determine which combination of main accounts and dimensions a user can post to.  It is an essential and important building block in the setup of the general ledger module of your system.  After you go live, these usually do not change much, but occasionally, you may have to add a main account or financial dimension to accommodate new types of transactions.  You can edit an account structure (it is suggested to do this after work hours, so users are not trying to post) which will turn its status to Draft.  Once you make the change, you click activate, but after waiting for the account structure to activate, the status goes back to Draft.  Strangely enough, you do not see an error message!  Where is your error message and why has the account structure not been activated?

When you are activating an account structure, the task to perform this is always done through a batch job, so you must go to the System administration> Inquiries> Batch jobs.  Please note: you need the system administrator security role to access this form.

Search for the batch job in the job description that starts with ‘Activate account structure…’ to find the batch job you used to activate your account structure.

Click the Batch job tab at the top of the form and then click Log.

This will show the Infolog error that occurred when the job tried activating your account structure.  Click Message details to get more information.

From this detail, you can see the real reason why you could not activate your account structure.

I hope this has been a helpful blog for you when you are dealing with modifying and activating account structures.  For additional information please feel free to reach out to us at info@loganconsulting.com or (312) 345-8817.

All the best!
Logan Consulting
www.loganconsulting.com



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