A Southeast Telecommunications Company completed a successful migration from Microsoft Dynamics AX 2012 R3 CU13 to Microsoft Dynamics 365 for Finance and Supply Chain Management with Logan Consulting providing business process, Dynamics 365, and project management expertise.  In addition, new functionality in the areas of Warehouse Management, Banking, and Purchase Requisitions were included in the implementation driving additional return on their ERP investment.

The Client

Our client is a Shallotte, NC based nonprofit telecommunications cooperative that offers local telephone service, high speed Internet, Cable TV, Business Communications, and Security for coastal North Carolina.

The Opportunity

Our client had been using Microsoft Dynamics AX 2012 R3 CU13 as its Financial Accounting and Reporting solution for several years. Because Dynamics AX 2012 was nearing the end of Microsoft’s extended support, our client desired to migrate to Dynamics 365 for Finance and Supply Chain Management in the cloud. This gave our client the opportunity to further their journey to the cloud, migrate to Dynamics 365 and introduce new functionality that the business could harness.  Thus, allowing them to be more efficient, reduce cost, and increase EBITDA.

The Solution

Logan Consulting and our client developed a strong partnership throughout the migration project that kicked-off in March 2021 and culminated with a fully migrated environment that went live in October 2021. Our client focused on maximizing the capabilities of Dynamics 365 for Finance and Supply Chain Management by also implementing Advanced Warehousing and Purchase Requisitions with workflows.  Additionally, they minimized the customizations that needed to be rewritten to extensions, by implementing the Treasury Automation Suite for all their banking needs.

The Results

By upgrading to Microsoft Dynamics 365 for Finance and Supply Chain Management, our client was able to recognize the following results and benefits:

  • Moved to a cloud environment and minimize the number of onsite servers.
  • Eliminated the risk of staying on Dynamics AX 2012 after Microsoft support ended.
  • Minimized custom code by introducing an ISV solution, subsequently reducing testing time for future updates.
  • Improved processes in the warehouse through Advanced Warehousing capabilities.

About Logan Consulting

Logan Consulting is a leading consulting firm with strengths in strategy, project management, business process design, ERP and CRM implementation, recruitment and training.  Since 1992, our business process-based delivery techniques and tools have helped our clients build a solid business process and information technology foundation to support their business.  Our clients count on us for objective, unbiased analysis, recommendations and project work.  To learn more and hear what our customers are saying about us, please visit our website (

Logan Consulting is headquartered in Chicago, IL with global services reach.