QAD EQMS for Engineering and Sales

Posted on: January 30, 2023 | By: Emily Aro | QAD Business Process


QAD EQMS is a fully integrated enterprise quality management system. It includes a preventative approach that aims to build quality into the process rather than trying to implement it separately or after the fact.  This preventative approach builds quality into the process from the beginning. We will break QAD EQMS into four parts based on how it is used in different departments: Engineering and Sales, Manufacturing, Quality and Inventory, and Purchasing. This blog, part one of the EQMS series, will detail the uses of EQMS for Engineering and Sales:

Overall Benefits of QAD EQMS

  • Improve customer satisfaction
  • Improve margins/EBITDA
  • Enhance supplier performance
  • Improve collaboration
  • Reduce waste
  • Close training gaps
  • Manage and mitigate risk

Benefits of QAD EQMS for Engineering and Sales

Document Control

Managing document revisions, drawing, and engineering changes manually is an impossible task.  QAD EQMS offers a document control system that ensures your team is always working with the most updated version of a drawing or document. Electronic document routings and approvals keep the process moving efficiently and make sure information is available to everyone at the right time.

Document Control in QAD EQMS allows your business to:

  • Accelerate approval cycles with automatic routings
  • Establish a single source of truth for documents
  • Share documents with suppliers
  • Manage document distribution
  • Manage document changes and re-training
  • Reduce clutter and paper – EQMS is an environmentally friendly solution

Complaint Management

QAD EQMS includes a complete complaint management system. In the complaint management system, you can not only record and escalate complaints but also ensure the system is resolved effectively. In order to avoid irreparable damage to a company’s reputation and/or brand, customer complaints tracking and resolution are of the utmost importance.  They must be resolved quickly in order to avoid damage.  This is possible through the efficient complaint system in QAD EQMS.

Advanced Product Quality Planning (APQP)

To ensure product introductions and launches happen on time and that they meet design goals, QAD EQMS offers APQP/Design Control. In both the automotive industry standards and the commercialization of medical devices, APQP/Design Control is essential. By planning and designing for quality and manufacturability, product and service quality improve from the beginning.  Additionally, costs are reduced for the life of the product. QAD EQMS APQP ensures that quality starts in the design process rather than becoming an afterthought.

Continuous Improvement

Businesses must adapt to the ever-changing needs of their customers/industries. QAD EQMS includes continuous improvement suggestions, projects, lessons learned, issue management, and meetings into one system.  This efficiently manages the process in one place.

Other benefits of the Continuous Improvement features in QAD EQMS include:

  • Driving collaborative improvement initiatives
  • Management of cross-functional teams and projects
  • Reduction of costs and improved performance

Next Steps

If you are interested in learning more about QAD EQMS and/or other ways you can optimize the use of your QAD system, contact us here.  You can also contact us via email at or call (312) 345-8810.



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