Dynamics 365 Sales 2022 Release Wave 1 Overview
Posted on: March 24, 2022 | By: Jim Bertler | Microsoft Dynamics CRM
Microsoft’s 2022 release wave 1 is bringing users new, exciting features starting in April until September. We wanted to highlight one product in particular so that you can get excited about what to expect in the upcoming months. Today, we are going to take a closer look at Dynamics 365 Sales.
Conversational Intelligence
This new addition gives users a more precise method of capturing and analyzing customer interactions, including automatically transcribing calls. This will become available to the general public in September of this year.
Forecasting and Pipeline Intelligence
Users can have better predictive score accuracy by assigning attributes per sales stage. Also, there are now default experiences that can help streamline users’ forecasting workflows. Users are also able to compare annual projections to actual numbers and progress side by side.
Mobile
Users will have an easier time uploading information to Dynamics 365 Sales by using their phone camera. The mobile app also will now display tasks of priority for the user to keep them vigilant in their work.
Relationship Intelligence
Users will have an easier time establishing and building relationships with customers using predictive analytics, engagement signals, and LinkedIn data.
Next Steps
These are just a few of the exciting new features that Dynamics 365 Sales will be equipped with this year. To learn more about the 2022 release wave 1 and what it could mean for your company, talk to an expert at Logan Consulting today.