2022 Release Wave 1 for Dynamics CRM Users

Posted on: March 21, 2022 | By: Jim Bertler | Microsoft Dynamics CRM

Having an updated CRM system is crucial for remaining competitive in the modern marketplace. With constant evolution in how consumers behave in the market, companies need to be able to analyze and respond to these behaviors in an informed, efficient manner.

The 2022 release wave 1 for Dynamics 365 is beginning in April. This release comes jam packed with new features for a range of Dynamics 365 applications such as Sales, Human Resources, and Customer Insights. While there are a bunch of other applications that have exciting new updates, we are going to take a closer look at the aforementioned ones.

Sales

Microsoft is updating Dynamics 365 Sales by having the application be more focused on integrating powerful data and intelligence analysis with sales performance in order to yield better results. The main focus for the wave 1 release is to help users close more deals in an efficient manner.

Human Resources.

The Dynamics 365 Human Resources application aids companies in smoothing the transition for employees into, out of, and within the organization. This new wave release places an emphasis on using intelligent talent management capabilities to identify gaps in skill sets of employees.

Customer Insights

Dynamics 365 Customer Insights empowers customers through consent enablement features. In the new feature, consent permissions and customer preferances are able to be tested for and analyzed in real-time unique scenarios. This application can benefit an organization’s customer experience.

2022 Release Wave 1 Timeline

These are just a few examples of exciting features that will be coming out early this year for Dynamics 365 users. It is important to note that the release will become available to the general public on April 1, 2022. Because this application is cloud-based, it will be automatically updated

Next Steps

If you are thinking of changing your software and are interested in learning more about what the updated Dynamics 365 CRM is capable of doing, talk to an expert at Logan Consulting today.



2020 Nucleus Research Report on ERP Technology

Free Download:

2020 Nucleus Research Report on ERP Technology

Download the guide ›