Top Questions to ask Before any ERP Upgrade

Posted on: May 17, 2023 | By: Emily Aro | Uncategorized, QAD Business Process

At one point or another, you are bound to be faced with the task of changing your ERP software to best compete in the changing market around you. When it comes to any selection, it’s important to streamline the search by focusing on the things that will make a difference. Below are some of our top questions to ask before any ERP upgrade to ensure a smooth transition.

Does the ERP system work for your industry?

Even though many ERP solutions cover very similar processes, there are some subtle, yet important, differences in business processes from industry to industry. It Is crucial for your ERP software to be industry specific to ensure that you are getting the most bang for your buck. Industry specific ERP is important so before you take the plunge, make sure your system can support your specific needs.

Does it run in the cloud?

Cloud based ERP systems are becoming the new norm. Before the COVID-19 Pandemic, cloud solutions were already on the rise. Now, they are in even higher demand as cloud solutions effectively accommodate remote workers. With forward thinking ERP systems, competing in a fast-paced work environment has never been easier. To new users the cloud can be quite ambiguous. However, if you are looking for security, simplicity, and flexibility, the cloud is where you want your ERP to be.

What is the products upgrade cycle?

ERP products shouldn’t change every day, or even every quarter. With that much upheaval, your manufacturing company will be in complete discord! You should, however, be seeing new features added at regular and reasonable intervals. Your vendor should provide you with an easy-to-follow upgrade path so your business can move from generation to generation with ease.

What is the customer experience like?

One of the most important factors in deciding on ERP software is to find an ERP vendor that puts their customers first. Change can be tough for anyone, but having clear pricing, easy standard terms, and a history of doing right by their customers can be the only difference between a great upgrade or  frustrating one. Be wary of vendors that push solely one option because “they know best” and focus on finding a solution that can be customized to help you best succeed.

How should security standards ensure that data remains safe?

The significance of robust cybersecurity measures utilized with ERP software cannot be overstated. Protecting your ERP system is essential to safeguarding sensitive data, mitigating risks, and ensuring uninterrupted business continuity. Due to their data-rich nature, ERP software is often targeted in malicious attacks. With the impact of the COVID-19 pandemic and the large shift to cloud-based ERP systems, Cybersecurity becomes more important than ever. To account for this shift, ERP providers have changed their approach and enhanced their cybersecurity measures.

Next Steps

If you are interested in learning more about our top questions to ask before any ERP upgrade or have any other ERP upgrade questions/concerns, contact us here to find out how we can help you grow your business.  You can also email us at or call (312) 345-8817.

2020 Nucleus Research Report on ERP Technology

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2020 Nucleus Research Report on ERP Technology

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