Logan Solution Center

Posted on: July 21, 2020 | By: Elise Wilde | Uncategorized, Microsoft Dynamics AX/365

Does your organization need ongoing assistance in supporting Microsoft Dynamics AX or Dynamics 365 for Finance and Supply Chain Management? If so, the Logan Solution Center (LSC) is here to assist you. We can help you manage everything from unforeseen break/fix business issues to targeted projects such as deploying a new module or end-user training.

The LSC provides professional help and support for a multitude of requests. The most notable offerings are:

  • Microsoft Dynamics AX and Dynamics 365 for Finance & Supply Chain Management Application Support: Help with everyday questions and concerns regarding Microsoft Dynamics 365 for Finance, Supply chain, Dynamics AX, and peripheral technologies such as Microsoft SQL, and 3rd Party Products.
  • System Health Check: With a client focused practice, we want to ensure that your system is constantly running efficiently to limit system malfunctions and maximize company growth. The LSC provides regularly scheduled system health checks to identify potential areas of concern before they become an issue for you.
  • Project Estimates: In times when a full implementation is not necessary, yet clients need more than just a typical support request, Logan Consulting provides support for company initiatives smaller in scale. The LSC provides a quick turnaround on project timelines and cost estimates for clients working on projects such as targeted training or new reports.
  • Version Migration Assessments: Looking to Migrate from Microsoft Dynamics AX to Microsoft Dynamics 365 for Finance and Supply Chain Management? Logan Consulting experts will work hand in hand with you to assess your current system and assist in choosing either a traditional upgrade or re-implementation for your company. For more information about version migration check out our page here.
  • Streamline Business Processes: Unsure of how to take the next step? The LSC works alongside clients to recognize their competitive advantage and provide the necessary tools and resources to maximize your ROI and increase EBITDA. Based on our proven best practices in different industries, Logan always wants the best for you. 

Want to Learn More?

At Logan Consulting we aim to give high quality assistance in the most time efficient way. In order to do this, LSC breaks down the process using a quick 4-step method:

    1. Initial Discovery: The onboarding process runs pretty quickly and smoothly. We just want to get to know you and your business and give you the chance to learn anything more about us! 
    1. Determine the Right Support Plan: Together, based on what we have learned about your organization and system, we determine a support plan that works best for you.
    1. The Logan Solution Center Portal: Our clients have access to our Solution Center Portal to create, maintain, and review the status of open issues. If your business already has a ticketing system, that’s great, we can work with your system as well.
    1. Monthly Reports: As briefly mentioned earlier, out clients are provided monthly reports detailing all of your support issues and requests. These reports can be used to adjust your support plan at any time.

 

If you believe that the Logan Solution Center could be right for your company, please do not hesitate to reach out. Near the bottom of the website, you can find a form to fill out for more information. If you have any questions about this service, please feel free to reach out to us at info@loganconsulting.com or (312) 345-8817.

 

Logan Consulting is a professional services firm committed to helping businesses improve business processes to get the most from their ERP investments.



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