Feature Comparison between Dynamics AX and Dynamics 365 Finance and Supply Chain Management (Part 2 of 7) – Organization Wide

Posted on: May 26, 2022 | By: Hope Jin | Microsoft Dynamics AX/365, Microsoft Dynamics Manufacturing

As you may already assume, Dynamics 365 Finance and Supply Chain Management has introduced new and improved functionality compared to Microsoft Dynamics AX. This is the second blog of a 7-part blog series that focuses on comparing the organization-wide functionality available in Dynamics 365 Finance with Dynamics AX. Check out the first blog right here.

It’s time you migrate and leave behind the outdated (and no longer supported by Microsoft) Dynamics AX for Dynamics 365 Finance and Supply Chain Management. Let Logan Consulting guide you through that process.

Industry functionality – organization-wide

Why Switch to Dynamics 365?

There are several new features in Dynamics 365 (D365) that will upgrade your experience from Dynamics AX:

  • Task recorder integrated with Help on demand- Task recorder in Retail Modern POS or Cloud POS is a new solution that was built with a focus on high responsiveness. It provides a flexible application programming interface (API) for extensibility and seamless integration with consumers of business process recordings. Now it’s integrated with Help on demand.
  • Microsoft office integration-The Microsoft Office integration capabilities provide users with a productive environment that helps them get the job done by using Office products.
  • Case management- Case management is the core record that tracks individual customer service issues across channels and agents over time. Customers want to have a long and happy relationship with brands over time, and throughout that relationship they may have several support inquiries through more than one support channel.

Stay tuned for Part 3 of this 7-part series!

Next Steps

Now that you are seeing the advantages of having Dynamics 365 for Finance and Supply Chain Management, let Logan Consulting help you set it up.

If you are interested in learning more about migrating from Microsoft Dynamics AX to Microsoft Dynamics 365 for Finance and Supply Chain Management, contact us here to find out how we can help you grow your business. You can also email us at info@loganconsulting.com or call (312) 345-8817.



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