Logan Consulting assists a telecommunications equipment provider in implementing a QAD ERP solution.


The Client

This client is a leading supplier of telecommunications equipment. The company’s innovative design and technology improve and increase the bandwidth available to transmit information.


The Opportunity

The company needed to significantly upgrade their management systems capabilities in order to meet their current and future business challenges. These challenges included implementing an ERP solution in a “start-up” environment. A solution had to be developed that fit current and future business models after significant expansion and met the needs of the rapidly changing telecommunications industry.


The Logan Consulting Solution

Logan Consulting helped the client select and implement a proven QAD ERP solution. Logan Consulting was responsible for project management, technical and functional support and business process design throughout the selection and implementation.

The client implemented precise serial and lot control to meet the requirements of the telecommunications environment. Detailed and precise procedures were needed to ensure shop personnel conformed to these stringent and important requirements.

Core functionality including manufacturing, distribution and financials, as well as after-market service and support were implemented. The after-market service and support functionality and related business processes ensured that the company could identify and service their product once installed at a customer’s site.

The Results

  • An integrated system that allows the company complete visibility of the lot and serial number used in the manufacturing process
  • Proper support and traceability after a system is delivered to a customer’ site
  • Improved inventory tracking and visibility to the entire supply chain


Next Steps

Improving your insurance claims processing can be easy. Logan Consulting, your Chicago-based consulting firm, has helped clients across the nation find their full potential every day. Stop losing revenue opportunities and start managing your company efficiently. Talk to us and watch your digital transformation begin.