Calculating Order Promising Dates In Business Central

Posted on: November 28, 2022 | By: Rosie Gill | Microsoft Dynamics Business Central

When fulfilling orders for customers, it is common practice for companies to communicate what the anticipated order delivery date is for the specific order. Business Central has an Order Promising Lines page that aids companies in calculating order promising dates from different sales orders.

The software looks at each item’s known and expected availability dates when determining shipment and delivery dates. The Order Promising tool relies on two fundamental concepts for calculating these dates: Available to Promise (ATP) and Capable to Promise (CTP)

Available to Promise looks at the unreserved quantities in inventory for items relevant to the unique sales order and cross checks this with planned production, purchases, transfers, and sales returns. Then, Business Central is able to calculate a delivery date for the sales order using the items available.

Capable to Promise, or CPT, determines the earliest possible delivery date for an item that isn’t readily available and would need to be produced, purchased, or transferred.

This functionality is a great resource for companies looking to establish trust with their customers and reinforce these relationships. By providing data-driven delivery dates that you are able to honor, you can increase customer satisfaction and retention.

To learn more about how this tool works, check out Microsoft’s page.

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