A Better Way to Connect to Your Customers Online With Microsoft Dynamics CRM
Posted on: October 2, 2015 | By: Craig Thompson | Microsoft Dynamics CRM
Microsoft has just announced the acquisition of CRM web portal expert, Adxstudio. With this acquisition, Microsoft Dynamics CRM is hoping to provide customers with better and more innovative ways to connect, support and engage with their customers.
Adxstudio will be built directly onto Dynamics CRM, requiring no extra effort spent updating or upgrading systems. With AdXstudio, users can expect the following enhancements:
– Pre-built technical support solutions
– Partner relationship management tools
– Online citizen engagement tools for public sector organizations
– Native integration with Parature management solutions
Web self-service is now the most popular channel consumers use to look for help with a company’s products or services. With Adxstudio and Microsoft Dynamics CRM, you now have the power to enable any business process to become web-facing. Plus, these features are available on virtually any device, on premise or in the cloud! Adxstudio and Microsoft CRM integration is just another way that Microsoft Dynamics CRM keeps you closer with your customers. For more on Dynamics CRM or Microsoft CRM implementation contact Logan Consulting, your Chicago based Microsoft Dynamics partner.