Service Management in Acumatica

Posted on: May 21, 2022 | By: Jim Bertler | Uncategorized

Service management relies heavily on efficiency in order to cultivate strong relationships with customers. Services can quickly become complex because of the multiple variables involved in offering and completing a field service including scheduling, skills determination, and route optimization. 

In Acumatica, users have the ability to streamline processes by tracking resource commitments and matching tasks to the best available resources through the service management module. By streamlining these components, organizations will yield increased efficiency, revenues, and customer satisfaction. Moreover, Acumatica integrates service management to things like inventory, purchasing, and CRM opportunities, connecting all pertinent information in one centralized system. 

Some of the key benefits of service management in Acumatica include: 

  • Scheduling, dispatching and call center
  • Gain control of field service technicians
  • Improve communications
  • Accelerate decision-making

To read more about service management in Acumatica, check out their website here.

Next Steps

Logan Consulting specializes in setting clients up for success through the implementation of ERP and CRM systems like Acumatica. Contact us today to learn more about the potential benefits we could bring to your organization.



2020 Nucleus Research Report on ERP Technology

Free Download:

2020 Nucleus Research Report on ERP Technology

Download the guide ›