Dynamics 365 Field Service Capabilities

Posted on: August 12, 2022 | By: Jim Bertler | Microsoft Dynamics CRM

Microsoft Dynamics 365 is a great software for companies who specialize in field service work. The field service application prioritizes workflow automation, flexible mobility, and advanced scheduling algorithms so that field service workers can provide the best service while onsite. 

Key Capabilities

Dynamics 365 Field Service has a myriad of features that can maximize productivity, so let’s highlight a few of them.

  • Mobile Application: The mobile app is designed to be easy to use and helps keep technicians updated on schedule changes and critical work. 
  • Billing Capabilities: The application has a straightforward process for generating invoices related to products and services.
  • Reporting Analytics: Stay up to date with KPIs regarding work orders, scheduling activities, and customer interactions.
  • Time Tracking: Managers can remain vigilant on how workers are spending their time and resources, tracking when someone is on break, working, or traveling.

To read more about the benefits and capabilities of Dynamics 365 Field Service, as well as the different industries that this application is designed for, check out Microsoft’s page here.

Next Steps

Logan Consulting, a proud partner of Microsoft, specializes in helping organizations find the software best suited to their company needs. Contact us today and let us help you transform your business.

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