Don't Underestimate The Value of Training in Any ERP Integration

Posted on: June 10, 2016 | By: Craig Thompson | QAD Business Process, ERP Selection


Congratulations, you've decided to implement a new ERP software like QAD. While change is exciting, it can at times be scary; especially for those who are already used to doing things a certain way. ERP integrations are expensive, and of course any business would want to make sure that they are doing it right. But what is the difference between a well run project vs one that fails? Finding a good partner is a great first step, however one major aspect of any implementation is the value of training. This step in the implementation process is often undervalued, however according to an analyst at Gartner Research, those who spent “less than 13% of their project's total budget on training were 3x less likely to succeed” as their counterparts that put in more resources. Making sure that your employees are confident and competent in their abilities with this new system is crucial for many reasons.

  • Less time will be spent correcting employee errors on the new system as well as less time being spent requesting assistant from peers and help desks so that your employees can do the work that matters most.
  • Having a deeper understanding of the new ERP system will form a sense of trust between you and your employees and make them much more open and accepting of the implementation.
  • Get the most out of your implementation by allowing your whole team to get a better understanding of the entire picture so that everyone is on the same page with even the detailed specifics.
  • Receive customized support specific to your business to focus on the areas that effect your company most.

Understanding the importance of training is crucial for any successful ERP implementation. Your training program should be customized to your business, not set up with a one-size-fits-all model that often don't even relate to your specific business and company model. Finding a good partner to train and run your ERP project can allow you to apply customized and tailored programs to your specific needs; that way no one feels like their time is being wasted. Training is so valuable because employees benefit most from receiving “real-life” training on issues and topics that matter most to your organization.

Want to learn more about Logan Consulting's exemplary training program and the value that it can bring to your company? Contact your Chicago based QAD partners to set up a consultation.



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