Acumatica Cloud ERP: Best in Class Worst in Class

Posted on: March 19, 2020 | By: Julia Paul | Acumatica

Acumatica Cloud ERP: Software Consolidation

So, you have your ERP accounting software. You also have CRM, time and billing, and case tracking software. Are you managing all of this data on different software, located in different places? This is where businesses find themselves getting unorganized because all the company data and information isn’t in one place. You can have all the absolute best systems out there but end up struggling just because of the lack of consolidation and coordination amongst your team. Logan Consulting is an Acumatica Cloud ERP partner and we’ve learned through experience that having a unified ERP system can drive success. Read on to learn how an ERP system like Acumatica puts financials, CRM, and reporting all at your fingertips.

No More Redundant Entry of data

Imagine just making one data entry into a system that automatically flows through the rest of your operations instead of making multiple entries. Using that time to enter the same data into multiple systems is not value-adding. It turns valuable company resources into data entry clerks. ERP systems are good for eliminating redundant data entries. They help prevent errors from inaccuracy or incomplete information. For example, when time is logged into the system from the work site, it’s automatically flowing to job costing and payroll applications. There’s no need to manually enter labor hours into the payroll system. This saves time, errors, and money.

360-Degree View of Client

Having a 360-degree view of your customer is an end to end picture of the customer’s journey with the company. Why is this so important? Well, it allows businesses to offer the best customer experience across all channels by allowing a unified view of all customer touchpoints with all departments involved. Having a 360 degree view of a customer also helps the business form closer one-to-one relationships with their customers. There is a complete view of the past, present, and future on a customer dashboard. Anyone in the company can get an understanding of their client.  If customer information is stored across multiple systems, it is difficult to get a picture of your full relationship.

Eliminate Extensive Time and Cost to Integrate Systems

Integration is a way of connecting ERP software to other systems to ensure that consistent information is shared, while also automating workflows. One main benefit of having an ERP system is that there is less time and money spent on integrating systems. Time is saved by having centralized data and automated processes. It saves money by reducing human error and opening up opportunities for employees to work on other duties, improving productivity.

In summary, efficiency, good communication, and organization is key for running a business. Having all “best in class” systems can seem like a good approach, but in reality, it often leads to non-integrated systems, a lack of customer information and redundant data entry.  So as you review systems, consider how you can reduce systems and consolidate to a proven, cloud based ERP solution like Acumatica.

If you are interested in learning more about Acumatica Cloud ERP, please contact Logan Consulting, an Acumatica Partner.

 

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