Blog

AI is a helpful tool for keeping your operations teams efficient while helping customers informed. Microsoft Dynamics 365 Field Service now brings Copilot directly into the workflow, allowing organizations to reduce manual data entry, assign the right technician the first time, and keep customers updated automatically. In this blog, we will explore how Copilot can interpret incoming requests, assist with technician scheduling, and support your client interactions.   Turning Emails into Work Orders  One of...

As the year wraps up, many clients reach out with questions about their year-end close. Performing a fiscal year-end close can present challenges such as tight timelines, ensuring all transactions are posted accurately, coordinating across departments, preparing for audits, and meeting regulatory or tax requirements. The good news is that closing the year in QAD doesn’t need to be complicated. QAD provides clear tools, controls, and reports to help streamline...

Microsoft’s Sales Order Agent is one of their newest AI tools that ties directly into your sales processes. Instead of manually reading emails, checking item details, and building quotes, the agent interprets customer messages, gathers the right information directly from Business Central, and guides the process from inquiring to order. In this blog, we will cover three ways to simplify your daily sales operations.   Automating Initial Customer Intake   The...

Acumatica’s native integration with Shopify provides a cleaner way to operate as an eCommerce business. It connects your storefront and your ERP so that data moves automatically, helping your teams stay on top of orders. The integration simplifies your daily operations and gives you more confidence in your data. In this blog, we will cover three stand out features to utilize in Acumatica.   Real Time Data for Customers and Your Business  ...

Microsoft Dynamics 365 Business Central is a powerful tool for transforming people’s distribution businesses. For small distributors, it is vital to balance inventory, fulfill orders, and work seamlessly with vendors. Business Central offers a way to bring these moving parts to one place so teams can work with streamlined information. In this blog, we will cover the unique advantages of Business Central as a small distribution company.   1. Centralized Inventory...

Getting Your ERP House in Order: How to Prepare QAD for Champions AI (For all QAD versions: Adaptive ERP, EE, SE, eB2) With the introduction of Champions AI, QAD has signaled a major shift toward AI-enabled decision-making and faster operational execution across manufacturing. The opportunity is real—but it is not automatic, and it is not evenly accessible across all environments. The message coming out of the Champions conference was clear:...

In today’s fast-moving business environment, companies running Microsoft D365 F&SCM need more than just a “go live,” they need scalable processes, controlled workflows, and built-in automation. That’s exactly the gap that Logan Consulting’s LaunchPad is designed to fill. Two LaunchPad offerings stand out for their potential to deliver rapid ROI and improved control: BankSync and ProcureFlow.  What is Logan LaunchPad (Briefly) LaunchPad is a curated suite of pre-scoped consulting modules...

As businesses grow and operations scale, data accumulates fast, transactional records, historical ledger entries, attached documents, logs, audit trails, and more. In an ERP world like Microsoft Dynamics 365 Finance & Supply Chain Management (F&SCM), uncontrolled data growth can lead to unexpected costs, performance lags, and compliance risks unless storage usage is carefully monitored and managed. To help admins and IT leaders stay on top of data growth, Microsoft provides...

If you’ve ever tried to modernize ERP while running a business, you know the paradox: you need results quickly, but “go fast” without a plan usually means “go slow” later. Logan Launchpad solves that tension. It’s our suite of packaged Microsoft Dynamics 365 (D365) consulting offerings that deliver crisp scope, proven assets, and measurable outcomes—without the months of wandering in a requirements desert. What Launchpad is (in plain English) Launchpad...

Acumatica’s planning and scheduling tools give manufacturers a clearer view of their operations and helps keep production on track. By combining visual scheduling, real-time capacity insights, and automated constraints management into a single workflow, Acumatica gives manufacturers an extra leg up. In this blog, we break down three key capabilities that help teams strengthen planning accuracy and stay ahead of customer expectations.    Rough Cut Capacity Planning Rough Cut Capacity Planning, or...