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Start Using NetSuite’s AI Connector
Posted on: December 3, 2025 | By: Page Wildridge | NetSuite
NetSuite’s AI Connector Service lets organizations link their own AI systems directly to the ERP. As AI advances and products diversify, the Connector gives businesses an opportunity to experiment, adjust, and scale according to their AI needs. Instead of forcing organizations to use a predefined set of features, it hands them the tools to shape their own AI strategy according to the AI software they want to use. In this blog, we will cover how and why to start using the Connector.
How Does the Connector Work?
The tool is built on the Model Context Protocol, which helps businesses embed any AI tool safely into their product. Instead of every integration being custom-built, MCP provides a consistent way for an AI assistant to request information, see only what it is permitted to see, and perform approved actions within NetSuite.
How to Start Using The Connector
To start using the Connector inside your NetSuite environment, you need to install the SuiteApp. Once installed, administrators can select which parts of NetSuite the AI tool has access to. This includes reading customer data, running searches, or trigger workflow steps. Once each feature is enabled, you should be able to use the Connector within NetSuite according to your needs. You can utilize whichever AI tool you are most comfortable running- whether that’s Claude, Chat GPT, or any other tool that supports remote MCP servers.
Why Use NetSuite’s AI Connector?
Businesses can work with one AI model today and switch to another next year, all without changing the underlying ERP setup. This makes it easier to test new tools or combine multiple assistants for different tasks. The MCP gives companies assurance that only specific information will be usable by AI software. This allows organizations to know that their data is secure.
Next Steps
As a proud NetSuite partner, Logan Consulting is here to help your business get the most out of the ERP. Contact us today to learn more. Click here to read more NetSuite blogs.
