Microsoft Dynamics 365 for Field Service

Posted on: October 2, 2018 | By: Sarah Hoagland | ERP Selection, Microsoft Dynamics CRM

Authored By: Joncarl Luckett

Microsoft Dynamics 365 for Field Service provides a variety of features that are essential to maximizing your company’s profitability and efficiency. Long-time Microsoft customers may have heard about the functionality with Field Service for GP, but in D365, it is taken to an entirely new level.

To begin, there are features that not only reduce the time technicians spend on site, but also ensure the technician is ready for the client before he leaves his truck. Through the unification of your service environment, D365 for Field Service creates a seamless service experience that makes technician’s lives a whole lot easier.

One of the biggest problems any service-oriented business faces is efficiency. With D365 for Field Service, you can optimize your service schedule with efficient routing, resource skill matching and reduced travel time. Additionally, Field Service can increase a technician’s overall performance level and on-time delivery through enhancing real-time communication and collaboration between customer service, dispatch, field agents and customers there is reduced room for error.

Lastly, D365 Field Service provides ideal integration capabilities that make syncing Finance and Operations a breeze. Providing the user with customizable templates and reporting, synchronization of products, customer accounts and work orders, makes a compelling case for any service business to take a serious look into D365 for Field Service.

If your organization is looking for Microsoft Dynamics 365 Field Service assistance please contact Logan Consulting your Microsoft Dynamics 365 Field Service Partner.

24 Questions to Ask Before Implementing Your New ERP System
24 Questions to Ask Before Implementing Your New ERP System

Free Download:

24 Questions to Ask Before Implementing Your New ERP System

Download the guide ›

How to Double your ROI with Cloud Solutions
How to Double your ROI with Cloud Solutions

Free Download:

How to Double your ROI with Cloud Solutions

Download the guide ›

Top 10 Inventory & Operations Decisions Distributors Are Making Blind
Top 10 Inventory & Operations Decisions Distributors Are Making Blind

Free Download:

Top 10 Inventory & Operations Decisions Distributors Are Making Blind

Download the guide ›