How to Increase Productivity in Your Wholesale Distribution Company
Posted on: May 4, 2016 | By: Craig Thompson | Microsoft Dynamics CRM
How do I make my business more productive? This question has been asked time and time again, but very rarely do the answers come to a common consensus. While finding the perfect equation to effective productivity may be slightly out of reach, there are some tried and true methods that can enhance the day-to-day operations within your organization. CRM software systems like Microsoft Dynamics CRM are an excellent place to start. These tools can increase in productivity no matter what industry you do business in. Read more for some of our favorite tips and tricks.
Take it Easy on your Sales Team: Getting a good grasp on your customers targeted persona is crucial for your sales team to properly make suggestions based on consumer wants and needs. With Microsoft Dynamics CRM, you can facilitate and automate both upselling and cross-selling to increase productivity and revenue. Details about your clients and customers are stored in CRM to provide team members with relevant suggestions so they can focus their energy on fostering positive relationships new and old without having to fumble around searching for potential products that may be of interest.
Healthy Competition: Company competitions, while effective for top performers, can discourage newer or weaker team members and actually decrease productivity within your organization. Luckily, Microsoft Dynamics recently came out with a new platform to engage in healthy competition company wide, to ensure that everyone is involved. Not just your top performers. Microsoft Dynamics Fantasy Sales Team can help drive revenue and increase participation within your organization. With this module your employees have the chance to compete and achieve a wide variety of tasks and awards and the results have been proven to drive results as seen in this Microsoft Dynamics case study.
Enhance Internal Communication: Lack of communication is one of the biggest culprits of decreased productivity. When your employees are spending all of their time repeating tasks or determining plans of action rather than actually doing work it not only limits productivity but also decreases revenue. Sharing important customer data between various divisions of your company makes it easier for everyone to stay in the loop and encourages teamwork. CRM systems like Microsoft Dynamics allow for a much more transparent business process that can be accessed companywide. Gone are the days where you have to scramble to figure out what exactly your team members have gathered on a particular customer. With CRM in-house communication will never be the same.
If you're ready for some more advanced ways to increase productivity within your organization, download our latest complimentary white paper for 24 wildly creative ways to use CRM in your business. These real life success stories are sure to leave you with innovative ideas.
Deciding to invest in a new CRM system is a big decision that shouldn't be taken lightly. Be sure to do plenty of research and preparation to make sure that you find the best fit for your organization. Take into account your company's priorities and goals and once you're ready to take the plunge, find a partner that shares the same goals and values as you do. At Logan Consulting, we are committed to providing our clients with a customized CRM experience. To schedule a consultation contact your Chicago based Microsoft Dynamics Partners.