How Acumatica’s Latest AI Updates Can Help Your Business

Posted on: July 24, 2025 | By: Page Wildridge | Acumatica

As Artificial Intelligence improves, Acumatica is ensuring that the ERP stays up to date with new technology within their software. AI is embedded into Acumatica, allowing users to seamlessly integrate AI into their experience with no added effort. In this blog, we will cover Acumatica’s newest updates to AI and how these features can help your business. 

Faster Data Comparisons and Error Correction

Acumatica utilizes AI to help your business speed up your operations and reduce manual entry. One of the greatest examples of this is how AI can collect data depending on your needs. With Acumatica’s anomaly detection, you can set up specific queries to customize your requests. This helps you quickly understand an error in your data or a specific pain point of your business. Consider overdue bills if you don’t have a unified payment system. AI within Acumatica can pull the data about your business to generate a dashboard that includes all customers with late payments. 

Generating Closure Notes

When you are finishing up with a case, you typically need to comb through each of your actions and write the problem, the root cause, your solution, and more. To solve this, Acumatica has added a new “Generate Closure Notes” button. Now, with just one click, the ERP will update your closure notes with full details about the work that you completed. Additionally, with the “AI Prompt Editor,” you can alter the format, prompt, and items included in your notes that AI should extract from your support cases. 

AI Assistant 

With Acumatica’s new AI assistant, you can ask the chatbot directly about issues you are facing and uncover answers instantly. This includes data collection, scheduling of shipments, and more. For example, you could ask the assistant about individual products and their shipping dates. This includes earliest and latest that they can be sent out. The system will scan for missing products and other issues that shipping could face so you know the status of your shipments. Additionally, you can ask the ERP about your inventory, and you will be presented with charts and data results to best understand your products. 

Next Steps 

Acumatica’s AI features help you stay on top of your business while helping you save time. Acumatica is constantly enhancing their ERP to ensure that the newest technology is integrated into their system. As proud Acumatica partners, Logan Consulting helps our clients harness the power of their ERPs. Contact us today to speak to an expert.