Choosing a Customer-Centric ERP like Dynamics 365 Business Central for Wholesalers and Distributors
Posted on: May 30, 2018 | By: Craig Thompson | Microsoft Dynamics Business Central
In today’s age the competition is fierce! Online competitors create many challenges for wholesale and distribution companies. With the popularity of same-day, next-day, and two-day shipping customers expect immediate service. By equipping your business with a high-performing software like Microsoft Dynamics 365 Business Central your organization is prepared to meet these tall expectations.
Adopting the “customer is always right” strategy
If you’re looking to outperform competitors it’s essential to make sure you get the right products to the right customers in the most efficient way possible. In this digital age customers expect accurate product information and delivery estimates they can track. If your company isn’t giving them timely and accurate service, your competitor surely will. Due to the heightened competition in the field organizations must put the customer first and cater to their demands. With customer-centric ERP, such as Dynamics 365 Business Central, you can collect customer information and gather more detailed insights than ever before. Forecasting trends based on customer purchase history helps to plan for future demand. In an ever-changing environment that presents all the challenges of today’s market this insight is especially helpful. Dynamics 365 Business Central offer robust functionality for all supply and demand needs.
Are you eager to learn more about what customer-centric ERP can do for your business? Contact Logan Consulting your Chicago-based Microsoft Certified Gold Partner today!