Simplifying Accounts Receivable with Deduction Management

Posted on: June 23, 2025 | By: Alexa Leitner | QAD Business Process

Deductions are an inevitable part of managing Accounts Receivable. Whether due to pricing disputes, short shipments, or reasons unknown, customers may reduce the amount they remit and businesses must be prepared to address these scenarios efficiently.

AUX provides tools to streamline the tracking, review, and resolution of Deductions. With Deduction Categories, companies can define the appropriate general ledger accounts for different types of write-offs and establish thresholds for automatic approval. These Categories promote consistency in how Deductions are processed and offer control over what can be written off without additional authorization.

Once a Deduction is recorded, users can attach supporting documentation and include comments as needed. The Deduction then becomes available in Deduction Review, which allows for the approval or rejection of multiple items.

Approved Deductions are automatically written off to the designated account, eliminating the need to manually create credit memos. Rejected Deductions remain open until payment is collected, ensuring continued visibility and follow-up.

By leveraging AUX’s deduction management capabilities, organizations can reduce manual workload, enforce appropriate approval processes, and maintain a cleaner, more accurate receivables ledger.

Next Steps

If you’re ready to elevate your team’s QAD expertise, we’re here to help. Logan Consulting specializes in QAD training tailored to your organization’s unique needs. Contact us today at info@loganconsulting.com or call (312) 345-8817 to learn more about how we can support your team’s growth and development.