Sometimes the word “upgrade” can imply an easy update to existing technology. In some cases, this is true. Some technical upgrades merely involve running some scripts. However, many upgrades are far more complex. When upgrading to a new version, there could be changes to the database structure or changes to the underlying code that disable previously working functionality. Or sometimes it just produces errors.
In addition, companies often want to take advantage of new functionality, re-implement to support new products, markets, geographies or support M&A activity.
Regardless of what motivates a QAD or ERP upgrade, executing such an upgrade and staying current with the latest technology is often a key component to realizing the full return on your company’s ERP investment. Logan Consulting has extensive experience helping QAD customers assess the true risk, understand the true scope, prepare for the true effort and plan for the true cost of their QAD upgrade project. In an ecosystem where many service providers are blatantly under-scoping upgrade efforts, sound guidance and advise has never been more important. The current ecosystem is littered with QAD customers who selected the supposedly easy, low cost, low scope offering only to find out that the low-ball quote did not come close to realistically addressing the work needed. The customer has now spent a considerable part of their budget with little to show for it and a difficult decision on what to do with an implementation “partner” they can no longer trust. If your company finds itself in a situation similar to this, please reach out to us.
Depending on factors such as your current release level, number of customizations, and how familiar your team is with QAD, a QAD upgrade project can range from straightforward (project measured in weeks) to complicated (project measured in months). We often encourage our clients to view a QAD upgrade project as an opportunity to improve and/or streamline business processes while optimizing the software to support the new/revised processes.
First, we help you determine the benefits of the new version and the right time for your company to upgrade. Next, we perform in-depth planning before the upgrade to ensure that it goes smoothly. Consideration is given to customizations, size and number of databases, hours when the system is available and many other factors. Moreover, we have a specific upgrade methodology to ensure that the proper steps are followed and the system is “down” for the least amount of time possible. Finally, we work with you to run the project with the discipline, efficiency and effectiveness to ensure your project is completed on time, on budget and on scope.
Key features of our QAD Upgrades services include:
Assessment of latest version and benefit to the client
Proper planning to ensure limited down time
Review of any customizations and custom reports to ensure compatibility
Review and test data transfer prior to upgrade
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