Advanced Features of Dynamics 365 Customer Service

Posted on: January 3, 2024 | By: Page Wildridge | Microsoft Dynamics CRM

Dynamics 365 Customer Service is a powerful tool for your business to improve your relationship with your clients. In case you missed it, we just posted a blog covering the more basic features within 365 Customer Service. Check it out here. In this blog, we will go over more advanced features that you can use within Dynamics to take your customer service to the next level.  Resource Scheduling Dynamics 365...


Dynamics 365: Release Enhancements Plan June 2023

Posted on: June 1, 2023 | By: Guy Logan | Microsoft Dynamics AX/365, Microsoft Dynamics Manufacturing

The 2023 release wave 1 plan for Dynamics 365 brings new innovations that provide you with significant capabilities to transform your business. This month’s release contains the following exciting new features in Dynamics 365 for Finance & Supply Chain Management for these apps: Finance, Supply Chain Management, Guides, and Project Operations.  Dynamics 365 Finance drives automation and predictive analytics capabilities.  New Feature: Accounts payable fully automated with invoice capture Business Value: Processing...


Dynamics 365: Release Enhancements Plan May 2023

Posted on: May 2, 2023 | By: Guy Logan | Microsoft Dynamics AX/365, Microsoft Dynamics Manufacturing

The 2023 release wave 1 plan for Dynamics 365 brings new innovations that provide you with significant capabilities to transform your business. This month’s release contains the following exciting new features in Dynamics 365 for Finance & Supply Chain Management for these apps: Finance, Supply Chain Management, Guides, and Project Operations.  Dynamics 365 Finance drives automation and predictive analytics capabilities.  New Feature: Support financial tags in ledger settlement (automated and manual) Business...


Dynamics 365: Release Enhancements Plan April 2023

Posted on: March 29, 2023 | By: Guy Logan | Microsoft Dynamics AX/365, Microsoft Dynamics Manufacturing

The 2023 release wave 1 plan for Dynamics 365 brings new innovations that provide you with significant capabilities to transform your business. This month’s release contains the following exciting new features in Dynamics 365 for Finance & Supply Chain Management for these apps: Finance, Supply Chain Management, Guides, and Project Operations.  Dynamics 365 Finance drives automation and predictive analytics capabilities.  New Feature: Determine posting of disposal transaction Business Value: allows you to...


Dynamics 365: Release Enhancements Plan March 2023

Posted on: March 2, 2023 | By: Guy Logan | Microsoft Dynamics AX/365, Microsoft Dynamics Manufacturing

The 2022 release wave 2 plan for Dynamics 365 brings new innovations that provide you with significant capabilities to transform your business. This month’s release contains the following exciting new features in Dynamics 365 for Finance & Supply Chain Management for these apps: Finance, Supply Chain Management, Guides, and Project Operations.  Dynamics 365 Finance drives automation and predictive analytics capabilities.  New Feature: Use subscription billing with projects for stocked or production-based scenarios...


Dynamics 365: Release Enhancements Plan February 2023

Posted on: December 22, 2022 | By: Guy Logan | Microsoft Dynamics AX/365, Microsoft Dynamics Manufacturing

The 2022 release wave 2 plan for Dynamics 365 brings new innovations that provide you with significant capabilities to transform your business. This month’s release contains the following exciting new features in Dynamics 365 for Finance & Supply Chain Management for these apps: Finance, Supply Chain Management, Guides, and Project Operations.  Dynamics 365 Finance drives automation and predictive analytics capabilities.  New Feature: Optimize year-end close Business Value: helps execute year-end close faster...


Dynamics 365: Release Enhancements Plan January 2023

Posted on: December 22, 2022 | By: Guy Logan | Microsoft Dynamics AX/365, Microsoft Dynamics Manufacturing

The 2022 release wave 2 plan for Dynamics 365 brings new innovations that provide you with significant capabilities to transform your business. This month’s release contains the following exciting new features in Dynamics 365 for Finance & Supply Chain Management for these apps: Finance, Supply Chain Management, Guides, and Project Operations.  Dynamics 365 Finance drives automation and predictive analytics capabilities.  New Feature: Ledger settlement automation Business Value: save time and labor costs...


Dynamics 365: Release Enhancements Plan December 2022

Posted on: December 1, 2022 | By: Guy Logan | Microsoft Dynamics AX/365, Microsoft Dynamics Manufacturing

The 2022 release wave plan for Dynamics 365 brings new innovations that provide you with significant capabilities to transform your business. This month’s release contains the following exciting new features in Dynamics 365 for Finance & Supply Chain Management for these apps: Supply Chain Management. Dynamics 365 Supply Chain Management obtains a unified view of inventory, warehouse, manufacturing, service, and logistics with predictive analytics. New Feature: Preload streamlined on-hand inventory lists Business...


Dynamics 365: Release Enhancements Plan October 2022

Posted on: August 29, 2022 | By: Guy Logan | Microsoft Dynamics AX/365, Microsoft Dynamics Manufacturing

The 2022 release wave plan for Dynamics 365 brings new innovations that provide you with significant capabilities to transform your business. This month’s release contains the following exciting new features in Dynamics 365 for Finance & Supply Chain Management for these apps: Finance, Supply Chain Management, Guides, and Project Operations.  Dynamics 365 Finance drives automation and predictive analytics capabilities.  New Feature: Split billing in subscription billing Business Value: allows users of Recurring...


Dynamics 365: Release Enhancements Plan September 2022

Posted on: August 28, 2022 | By: Guy Logan | Microsoft Dynamics AX/365, Microsoft Dynamics Manufacturing

The 2022 release wave plan for Dynamics 365 brings new innovations that provide you with significant capabilities to transform your business. This month’s release contains the following exciting new features in Dynamics 365 for Finance & Supply Chain Management for these apps: Finance, Supply Chain Management, Guides, and Project Operations.  Dynamics 365 Finance drives automation and predictive analytics capabilities.  New Feature: Enhance vendor invoice data entity for OCR integration Business Value: aims...