Increase your Services Success with Logan Consulting & Dynamics AX for Professional Services

Posted on: December 12, 2012 | By: SuperUser Account | Microsoft Dynamics AX/365

Highly client-responsive service that meets and exceeds expectations while driving profitable results and repeat business – that’s the shared challenge of all services organizations. While discipline-specific situations vary across Professional Services, most firms also face a widening array of challenges today including global expansion, growing regulatory and compliance requirements, added business risk, and changing workforce demographics. Clients also expect greater visibility into their service providers’ processes and tighter teamwork between organizations.

Microsoft Dynamics AX 2012 helps services organizations address these challenges with a powerful enterprise resource planning (ERP) solution designed to strengthen service operations and performance management capabilities.

Enter Microsoft Gold Certified Partner Logan Consulting and Microsoft Dynamics AX for Professional Services. This powerful, flexible solution from Logan Consulting and Microsoft is designed to help your organization address these challenges — while helping increase your efficiency and profitability.

A Powerful Solution for Professional Services Success

Streamline service processes with project-specific capabilities — Advance project budgeting and control using work breakdown structures, milestones, and assignments. Optimize utilization of talent by identifying and assigning best-fit resources based on skills and capabilities. Manage cash flow by applying payment retention terms, pay-when paid and diverse invoicing rules and policies.

Enhance professional productivity with Role Tailored user experiences — Consolidate role-specific views and activities in Role Centers for immediate productivity. Expedite key workflows with embedded notifications and alerts. Ensure compliance and drive efficiencies through enforced segregation of financial responsibilities and activities.

Respond precisely to client needs with integrated relationship management — Analyze client opportunities and drive cross-sales with integrated CRM. Provide consistent experiences and cultivate relationships with shared insight into clients and engagements. Assure delivery to client expectations with flexible contract structures and service level agreements.

Microsoft Dynamics AX provides professional service organizations with the tools they need to meet project accounting, time & expense, human capital, and client relationship needs.

Use Project Management and Accounting to plan, create, manage, control and complete projects for your organization including time and materials, fixed price, and internal projects like investment, cost, and time projects.
Manage projects with forecast (hour, expense, item, fee, and on-account) and budgets. Manage project cost control by summarizing actual cost, committed cost, and remaining budget to discover total expected cost, and compare with the original budget.
Enter time sheets through project time management and charge travel-related expenses against specific projects with Expense Management.
Administer the recruitment and selection process including campaigns, screening, developments, and candidate correspondence.
Build and strengthen client relationships through client, prospect, sales management, sales force and marketing automation, lead and opportunity management, and case management.

For additional information please feel free to reach out to us at or (312) 345-8817.

All the best!

Logan Consulting

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