Flexibility of Microsoft Dynamics CRM to connect to any mail application
Posted on: August 17, 2009 | By: SuperUser Account | Logan Consulting News
Recently we deployed On Premise CRM for a company which had not been using either Outlook or Exchange to handle the company’s email. We implemented Microsoft Dynamics CRM and used Outlook as the interface for sending and receiving messages. We utilized Outlook’s POP3 technology and allowed us to push and pull Email messages from their web mail experience and into Outlook. Using the Microsoft Dynamics CRM Outlook client, we were able to capitalize on the Outlook interface to track and store Email, create Contacts, and access CRM from one location. The tip when pointing your mail application to Outlook is that the inbox feed must be to the default Outlook inbox. When Outlook creates a separate Inbox without Outlook, the CRM client would not work. When CRM client was moved to the default it worked great.
Posted on: April 20, 2022
Data conversion is an important part of any ERP upgrade project, and Logan's team has extensive experience in completing this...
Read More ›
Posted on: July 23, 2021
Logan Consulting has been named to the Bob Scott’s Top 100 VARs for 2021. The Top 100 resellers are chosen...
Read More ›
CRM is Not Just for Salespeople Top 10 Inventory & Operations Decisions Distributors Are Making Blind
Top 10 Inventory & Operations Decisions Distributors Are Making Blind
Download the guide ›
2020 Nucleus Research Report on ERP Technology