Questions to Ask Before an ERP Change

Posted on: September 18, 2023 | By: Meaghan Andrews | QAD Business Process, QAD Distribution, QAD Financials, QAD Manufacturing

Thinking about an ERP Upgrade? Upgrades are important to best compete in the constantly changing market. The world of manufacturing moves quickly, and with QAD, keeping up with the trends that matter most has never been easier. When it comes to any upgrade, it’s important to streamline your search by focusing on the things that will make a difference to you and your users. If your company is switching to QAD, below are four questions to ask before an ERP change that will make any ERP upgrade search run as smoothly as possible. 

1. Does the ERP upgrade system work for your industry? 

Despite the fact that many ERP solutions cover very similar processes, there are some subtle differences in business processes from industry to industry that are important to consider. It is crucial for your ERP software to be industry-specific to ensure that you are getting the most bang for your buck. QAD is the only global, full-featured Cloud ERP solution built for manufacturing, and has all industry specific features that you may need. ERP solutions should adapt as your business evolves, and QAD offers real-time analytics for on-the-spot insight so you can make changes when and where you need them. Industry specific ERP is important so before you take the plunge, make sure your system can support your specific needs. 

2. Does it run in the cloud?

Cloud based ERP systems are becoming the new norm, and with forward thinking ERP systems like QAD, competing in a fast-paced work environment has never been easier. To new users, the cloud can be quite ambiguous, however if you are looking for security, simplicity, and flexibility the cloud is where you want your ERP to be. QAD cloud ERP lets you work freely without being tied down to one place or time. Whether you’re looking to move your on-premises solution to the cloud, want to keep some sites on premise and some in the cloud, or are in the market for a new ERP platform, QAD’s full-featured vertical focused cloud and on-premises solutions work separately and together to let you make the most of your business. 

3. What is the products upgrade cycle? 

ERP products shouldn’t change every day, or even every quarter. With that much upheaval, your manufacturing company will be in complete discord! That being said, you should be seeing new features added at regular and reasonable intervals. Your vendor should provide you with an easy-to-follow upgrade path so your business can move from generation to generation with ease. 

4. What is the customer experience like?

One of the most important factors in deciding on an ERP software is whether or not the ERP vendor puts their customer first. If your vendor makes doing business easy, the integration process will be as painless as possible. Change can be tough for anyone, but having clear pricing, easy standard terms, and a history of doing right by their customers can be the only difference between a great upgrade and a frustrating one. QAD has three customer awards under their belt, an excellent history of great customer service, and they offer options to best fit their customers’ needs. Be wary of vendors that push solely one option because “they know best,” and focus on finding a solution that can be customized to help you best succeed. 

Next Steps  

If you are interested in learning more about other questions to ask before an ERP change as well as how to choose the right ERP for your business, contact us here to find out how we can help you grow your business. You can also email us at info@loganconsulting.com or call (312) 345-8817. 

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