Feb
27
Written by:
Cornerstone Administrator
2/27/2008 1:15 PM
Obviously, one of the hottest topics in the Microsoft CRM world today is the release of Microsoft Dynamics CRM 4.0. Many people might have heard of this project as "Titan" which is the code name Microsoft has given the project internally. The questions everyone asks is "What is coming in the new release and when is it coming".
As far as when, the best guess is late 2007 or early 2008. I have my fingers crossed for late 2007.
Microsoft has kept the "what" pretty quiet, but the two major areas of the release are multi-tenancy and a hosted version. Multi-tenancy refers to several things including being able to run multiple CRM databases on one CRM server, running Microsoft CRM in multiple languages and having multi-currency capability.
The hosted version of Microsoft CRM is called Microsoft CRM Live. There is some great information about it here. The hosted version will be hosted by partners as well as Microsoft. Of course, on premise is still an option for deployment. The hosted version of Microsoft Dynamics CRM should make CRM an option for smaller companies and is a direct entry against SalesForce.com.
It will definitely be interesting to see how the battle plays out, but I know where my bet will be!!