In a time when it’s becoming even more critical to retain customers, you might consider using surveys to understand and capture your customer’s thoughts and feelings if you do not do so already.

On October 22nd Microsoft released Update Rollup 7 for Microsoft CRM 4.0.

Microsoft has unveiled the integration tool which wires Microsoft CRM to Microsoft Dynamics GP.

Microsoft CRM or XRM?

Many of our customers often ask us about add-on, 3rd party applications which can enhance and extend their existing Dynamics CRM investment.

Microsoft has unveiled the integration tool which wires CRM to GP.

Microsoft CRM Statement of Direction Released

Microsoft has released Update Rollup 6 for Microsoft Dynamics CRM 4.0.

This install is straight-forward and the product is robust and capable of any filtered lookup.