Updating Dynamics 365 for Finance and Operations to the Latest Platform Update




Authored by: Craig Leska - Sr. Technical Consultant

If you are running Dynamics 365 for Finance and Operations on an older version, such as Platform Update 4, you can easily update to Platform Update 11, the latest as of this writing. The easiest way is to submit the request through LCS.

Open the project in LCS and click on the Asset library tile.

1. Select Software deployable package

2. In the software deployable package file, click the Import button.

3. In the Pick a software deployable package, select the platform update 11 from the list of files from the shared asset library.

4. Finally Pick to select the file to be imported into the asset library.

Go back to our project and select Maintain and then click on Apply updates.

In the "Select the Software deployable package to apply"-select the package and then click Apply on the bottom of the page.

Click Yes to confirm

The system processes this request and this will take several hours to complete. The status will change from Queued to Servicing once things start. Periodically click the refresh button to see where you are in this process.

The LCS project owners will receive a non-descriptive email on the status change. Here is an excerpt of the email, it is just a simple status message.

In about four hours you should receive a Complete message.

An alternative option is to download the package Platform 11 update and install through the installer.

In the Shared asset library, click on Software deployable package and select and save the desired package file to your local computer. This file should be uncompressed and location noted.

Open DefaultTopologyData.xml file and change the <name>, I use "PlatformUpdate11." Keep this file open.

Open a command prompt as administrator, CD to the location where you unzipped the PU11 file and run AxUpdateInstaller.exe List to get a list of services.

Incorporate these services into our xml file under the <ServiceModelList>

Save and close this file. Ensure that is saves as an XML file.

We need to generate a runbook from the following command. Enter this in the command prompt. This will create the PlatformUpdate11-runbook.xml runbook file.

AXUpdateInstaller.exe generate -runbookid=PlatformUpdate11-runbook -topologyfile=DefaultTopologyData.xml -servicemodelfile=DefaultServiceModelData.xml -runbookfile=PlatformUpdate11-runbook.xml

Import the runbook from the following command.

AXUpdateInstaller.exe import -runbookfile=PlatformUpdate11-runbook.xml

Finally, we execute the runbook to start the process AXUpdateInstaller.exe execute -runbookid=PlatformUpdate11-runbook

This will take some time to complete. Upon completion the runbook will kick off a full compile and database synch.


1.Always perform these updates on a non-production environment and fully test.

2.Even though this is a binary update it would not hurt to take a backup of your database or even image your VM for easy rollback.

3.Make sure you have SSMS closed if running on a local system, I have received errors because I had SSMS open and connected to the database.

For additional information please feel free to reach out to us at info@loganconsulting.com or (312) 345-8817.

All the best!
Logan Consulting

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